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💥 Crash riskNHTSA 20V640📅 Oct 16, 2020

2021 Zero DS & 2021 Zero DSR + 4 more recall: electrical system

⚠️ What's wrong

Zero Motorcycle Inc. (Zero) is recalling certain 2021 SR, S, DSR, DS, FX, and FXS motorcycles. The DC-DC converter has an insufficient power output margin to operate the anti-lock braking system (ABS), instruments, lights, indicators, and any accessories that are connected to the accessory outlet at once.

💥 The risk

The DC-DC converter can shut off when its power capacity is exceeded, shutting off the ABS, instruments, and lights, increasing the risk of a crash.

🔧 The fix

Zero will notify owners, and dealers will replace the DC-DC converter, free of charge. The recall began October 26, 2020. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-021-019.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V640000
Manufacturer recall #
SV-ZMC-021-019
Manufacturer
Zero Motorcycles Inc.
Vehicles affected
64
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
Owner phone
1-888-841-8085
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 26, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V640 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V640?

2021 Zero DS & 2021 Zero DSR + 4 more. 64 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Zero dealer to book the free repair or call the manufacturer at 1-888-841-8085.