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💥 Crash risk🩹 Injury riskNHTSA 20V664📅 Oct 29, 2020

2018–2020 Proterra Catalyst recall: steering

⚠️ What's wrong

Proterra Inc. (Proterra) is recalling certain 2018-2020 35 foot and 40 foot Catalyst buses. Lack of plexus adhesive between the torque plate and the vehicle chassis may cause the bolts securing the steering gear box to loosen.

💥 The risk

An unsecured steering gear box could cause the driver to lose the ability to steer the vehicle, increasing the risk of crash or injury.

🔧 The fix

Proterra will notify owners, and dealers will inspect the steering gear mounting bolts and the plexus adhesive layer between the torque plate and the chassis. If the plexus adhesive layer is missing or insufficient, the components will be repaired, free of charge. The recall began December 10, 2020. Owners may contact Proterra customer service at 1-864-438-0000. Proterra's number for this recall is SC-20-154.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V664000
Manufacturer recall #
SC-20-154
Manufacturer
Proterra Inc.
Vehicles affected
5
Component
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Owner phone
1-864-438-0000
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 10, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V664 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V664?

2018–2020 Proterra Catalyst. 5 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Proterra dealer to book the free repair or call the manufacturer at 1-864-438-0000.