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⛔ Do not drive until fixed💥 Crash riskNHTSA 20V712📅 Nov 18, 2020

2020–2021 Volkswagen Atlas Cross Sport & 2021 Volkswagen Atlas recall: steering

⚠️ What's wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

💥 The risk

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

🔧 The fix

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V712000
Manufacturer recall #
40Q6
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
776
Component
STEERING
Owner phone
1-800-893-5298
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 19, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V712 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V712?

2020–2021 Volkswagen Atlas Cross Sport & 2021 Volkswagen Atlas. 776 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Volkswagen dealer to book the free repair or call the manufacturer at 1-800-893-5298. Do not drive the vehicle until it is repaired.