2019–2021 Keystone Outback recall: body & structure
⚠️ What's wrong
Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
💥 The risk
A buckled frame may fail and increase the risk of a crash.
🔧 The fix
Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 20V715000
- Manufacturer recall #
- 20-391
- Manufacturer
- Keystone RV Company
- Vehicles affected
- 1,296
- Component
- STRUCTURE:FRAME AND MEMBERS
- Owner phone
- 1-866-425-4369
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 15, 2020
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.