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💥 Crash riskNHTSA 20V716📅 Nov 19, 2020

2021 Volkswagen Arteon & 2021 Volkswagen Atlas + 4 more recall: backup camera

⚠️ What's wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

💥 The risk

A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

🔧 The fix

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V716000
Manufacturer recall #
91BB / 91BC
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
32,048
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Owner phone
1-800-893-5298
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 11, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V716 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V716?

2021 Volkswagen Arteon & 2021 Volkswagen Atlas + 4 more. 32,048 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Volkswagen dealer to book the free repair or call the manufacturer at 1-800-893-5298.