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🩹 Injury riskNHTSA 20V752📅 Dec 4, 2020

2020–2021 E-One Commercial & 2019–2020 E-One Cyclone II + 4 more recall: electrical system

⚠️ What's wrong

E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.

💥 The risk

A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.

🔧 The fix

E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V752000
Manufacturer
E-One Incorporated
Vehicles affected
195
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 26, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V752 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V752?

2020–2021 E-One Commercial & 2019–2020 E-One Cyclone II + 4 more. 195 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized E-One dealer to book the free repair.