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🩹 Injury riskNHTSA 20V765📅 Dec 11, 2020

2018–2020 Altec Aerial Device & 2018–2020 Altec Digger Derrick recall: equipment

⚠️ What's wrong

Altec Industries, Inc. (Altec) is recalling certain 2018-2020 AA, AM, AN, A-Class, TA, DM, DL, DXXXX, DC, and DT digger derricks and aerial device vehicles equipped with a DC pump. A hydraulic check valve can have a snap ring failure resulting in the snap ring becoming lodged in a counterbalance or control valve allowing continued movement.

💥 The risk

Unintended boom movement may result in potential injury and or property damage.

🔧 The fix

Altec will notify owners, and dealers will replace the valve's snap ring, free of charge. The recall began February 9, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 787.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V765000
Manufacturer recall #
CSN 787
Manufacturer
Altec Industries, Inc.
Vehicles affected
4,987
Component
EQUIPMENT
Owner phone
1-877-462-5832
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 9, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V765 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V765?

2018–2020 Altec Aerial Device & 2018–2020 Altec Digger Derrick. 4,987 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Altec dealer to book the free repair or call the manufacturer at 1-877-462-5832.