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💥 Crash riskNHTSA 20V766📅 Dec 11, 2020

2020 Subaru Legacy & 2020 Subaru Outback recall: backup camera

⚠️ What's wrong

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

💥 The risk

The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

🔧 The fix

Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V766000
Manufacturer recall #
WRH-20
Manufacturer
Subaru of America, Inc.
Vehicles affected
7,741
Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Owner phone
1-844-373-6614
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 22, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V766 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V766?

2020 Subaru Legacy & 2020 Subaru Outback. 7,741 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Subaru dealer to book the free repair or call the manufacturer at 1-844-373-6614.