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💥 Crash risk🩹 Injury riskNHTSA 20V772📅 Dec 11, 2020

2019 Mercedes-Benz Sprinter 2500 recall: body & structure

⚠️ What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes-Benz Sprinter 2500 vehicle. The engine hood may not have been installed properly.

💥 The risk

In the event of a crash, the hood could make contact with the windshield, entering the passenger compartment and increasing the risk of an injury.

🔧 The fix

DVUSA will notify the owner, and a dealer will replace the engine hood, free of charge. The recall is expected to begin January 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHAUBE.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V772000
Manufacturer recall #
VS3SCHAUBE
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
1
Component
STRUCTURE:BODY:HOOD
Owner phone
1-877-762-8267
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 1, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V772 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V772?

2019 Mercedes-Benz Sprinter 2500. 1 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-877-762-8267.