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⛔ Do not drive until fixed💥 Crash riskNHTSA 20V774📅 Dec 14, 2020

2021 Kawasaki EX400G & 2021 Kawasaki Ninja 400 + 1 more recall: engine

⚠️ What's wrong

Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2021 Z400 ABS (ER400D), Ninja 400 (EX400H) and Ninja 400 ABS (EX400G) motorcycles. The strength of the camshaft chain tensioner may be insufficient due to improper heat treatment, possibly causing it to be damaged.

💥 The risk

A damaged camshaft chain tensioner can cause the engine to stall, increasing the risk of a crash.

🔧 The fix

KMC will notify owners, and dealers will replace the camshaft chain tensioner, free of charge. Note: Owners are advised to not ride their motorcycles until the repair has been completed. The recall began December 21, 2020. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC20-13.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V774000
Manufacturer recall #
MC20-13
Manufacturer
Kawasaki Motors Corp., U.S.A.
Vehicles affected
1,770
Component
ENGINE; ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Owner phone
1-866-802-9381
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 21, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V774 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V774?

2021 Kawasaki EX400G & 2021 Kawasaki Ninja 400 + 1 more. 1,770 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Kawasaki dealer to book the free repair or call the manufacturer at 1-866-802-9381. Do not drive the vehicle until it is repaired.