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🩹 Injury riskNHTSA 20V779📅 Dec 16, 2020

2018–2021 Rosenbauer Commander & 2020 Rosenbauer Avenger + 1 more recall: electrical system

⚠️ What's wrong

Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

💥 The risk

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

🔧 The fix

Rosenbauer will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall March 3, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 20E-078.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V779000
Manufacturer recall #
20E-078
Manufacturer
Rosenbauer America
Vehicles affected
72
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 3, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V779 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V779?

2018–2021 Rosenbauer Commander & 2020 Rosenbauer Avenger + 1 more. 72 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Rosenbauer dealer to book the free repair.