2021 Cadillac Escalade NA recall: electrical system
⚠️ What's wrong
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade and Escalade ESV vehicles. The front passenger seat belt and airbag status telltale lights located in the overhead console in these vehicles may be set to "night mode" when the vehicle is started using remote start or when the vehicle is turned off and re-started after approximately ten minutes without opening the door. In daytime, if night mode is active, the telltale lights may not be visible, and fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 208, "Occupant Crash Protection."
💥 The risk
If the telltale lights are not visible, the driver and front passenger may not know that the front passenger is unbuckled or has a deactivated air bag, increasing the risk of passenger injury in a crash.
🔧 The fix
The body control module (BCM) software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began February 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319980.
- NHTSA campaign
- 20V790000
- Manufacturer recall #
- N202319980
- Manufacturer
- General Motors, LLC
- Vehicles affected
- 3,203
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Owner phone
- 1-800-458-8006
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 1, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.