2020–2021 Honda Insight & 2020 Honda Accord Hybrid + 1 more recall: electrical system
⚠️ What's wrong
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
💥 The risk
A loss of drive power can increase the risk of a crash.
🔧 The fix
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 20V798000
- Manufacturer recall #
- K9E
- Manufacturer
- Honda (American Honda Motor Co.)
- Vehicles affected
- 27,838
- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE; ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
- Owner phone
- 1-888-234-2138
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 12, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.