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🔥 Fire riskNHTSA 20V801📅 Dec 21, 2020

2021 Keystone Cougar recall: electrical system

⚠️ What's wrong

Keystone RV Company (Keystone) is recalling certain 2021 Cougar 22MLS, 22RBS, 25RDS, 26RBS, 26RKS, 27RES, 29BHS, 30RKD, 31MBS, 32RLI and 34TSB recreational trailers equipped with a Solar Prep or an off-the-grid "OTG" Solar Camping Package. The Solar Prep wiring to the 12VDC breakers located by the battery may not be connected to the protected side of the breaker.

💥 The risk

Since it is not connected properly to the breaker, if the Solar Prep wiring experiences an electrical short, it will increase the risk of a fire.

🔧 The fix

Keystone will notify owners, and dealers will inspect the installation of the Solar Prep wiring at the circuit breaker mounted close to the battery and remount the wiring if needed, free of charge. The recall began January 11, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-392.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V801000
Manufacturer recall #
21-392
Manufacturer
Keystone RV Company
Vehicles affected
347
Component
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Owner phone
1-866-425-4369
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 11, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V801 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V801?

2021 Keystone Cougar. 347 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Keystone dealer to book the free repair or call the manufacturer at 1-866-425-4369.