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🩹 Injury riskNHTSA 21V012📅 Jan 19, 2021

2016–2020 Altec Aerial Device recall: equipment

⚠️ What's wrong

Altec Industries, Inc. (Altec) is recalling certain 2016-2020 DH-B Series, DH-E Series, and D3000-E digger derricks set up for combined use and equipped with radio remote upper controls. These units only have the derrick use capacity chart and do not have the combined use capacity chart.

💥 The risk

The operator may not have access to the rated capacity information while they are operating the equipment in combined use, increasing the risk of an injury.

🔧 The fix

Altec will notify owners, and will require them to attach a capacity placard to the radio remote using a lanyard if it is missing, free of charge. The recall began on March 16, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 792.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V012000
Manufacturer recall #
CSN 792
Manufacturer
Altec Industries, Inc.
Vehicles affected
213
Component
EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER
Owner phone
1-877-462-5832
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 16, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V012 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V012?

2016–2020 Altec Aerial Device. 213 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Altec dealer to book the free repair or call the manufacturer at 1-877-462-5832.