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💥 Crash riskNHTSA 21V035📅 Feb 1, 2021

2012–2018 Tesla Model S & 2016–2018 Tesla Model X recall: backup camera

⚠️ What's wrong

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

💥 The risk

The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

🔧 The fix

Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V035000
Manufacturer recall #
SB-21-21-001
Manufacturer
Tesla, Inc.
Vehicles affected
134,951
Component
BACK OVER PREVENTION:SOFTWARE; EXTERIOR LIGHTING:TURN SIGNAL; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Owner phone
1-877-798-3752
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 29, 2021
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V035 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V035?

2012–2018 Tesla Model S & 2016–2018 Tesla Model X. 134,951 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Tesla dealer to book the free repair or call the manufacturer at 1-877-798-3752.