2020–2021 Proterra ZX5 recall: body & structure
⚠️ What's wrong
Proterra, Inc. (Proterra) is recalling certain 2020-2021 40' ZX5 vehicles. These vehicles have a front fender flare which may cause mud, dirt, debris, rain and snow to splash onto the driver's side window and mirror.
💥 The risk
Driver visibility may become impeded, increasing the risk of a crash.
🔧 The fix
Proterra will notify owners, and dealers will install a retrofit fender flare, free of charge. The recall began February 9, 2021. Owners may contact Proterra customer service 1-864-438-0000. Proterra's number for this recall is SC-21-13.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V040000
- Manufacturer recall #
- SC-21-13
- Manufacturer
- Proterra, Inc.
- Vehicles affected
- 21
- Component
- STRUCTURE:BODY
- Owner phone
- 1-864-438-0000
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 9, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.