2020–2021 Mazda CX-30 recall: body & structure
⚠️ What's wrong
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.
💥 The risk
If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.
🔧 The fix
Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V086000
- Manufacturer recall #
- 4621B
- Manufacturer
- Mazda North American Operations
- Vehicles affected
- 13,857
- Component
- STRUCTURE:BODY:HATCHBACK/LIFTGATE
- Owner phone
- 1-800-222-5500
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Apr 8, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.