2021 Mercedes-Benz Metris recall: seats
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.
💥 The risk
An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.
🔧 The fix
DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V106000
- Manufacturer recall #
- VS2SITZNAT
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 4
- Component
- SEATS
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 13, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.