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💥 Crash riskNHTSA 21V143📅 Mar 5, 2021

2016 Custom Truck & Body Works Ford F-550 & 2018 Custom Truck & Body Works International 4000 recall: lights

⚠️ What's wrong

Custom Truck And Body Works (Custom Truck) is recalling one 2016 Ford F550 vehicle and one 2018 International 4000 vehicle equipped with 7x9 combination LED Stop-Tail-Turn reverse lights. The lights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

💥 The risk

The excessive brightness may affect the vision of other drivers, increasing the risk of a crash.

🔧 The fix

Custom Truck has notified owners, and the light manufacturer, ECCO, will provide a lens filter to dim the light, free of charge. The recall began February 16, 2021. Owners may contact Custom Truck customer service at 1-888-712-2962.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V143000
Manufacturer
Custom Truck And Body Works
Vehicles affected
2
Component
EXTERIOR LIGHTING
Owner phone
1-888-712-2962
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 16, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V143 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V143?

2016 Custom Truck & Body Works Ford F-550 & 2018 Custom Truck & Body Works International 4000. 2 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Custom Truck & Body Works dealer to book the free repair or call the manufacturer at 1-888-712-2962.