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💥 Crash risk🩹 Injury riskNHTSA 21V153📅 Mar 10, 2021

2019–2020 Mercedes-Benz Sprinter 1500 & 2019–2020 Mercedes-Benz Sprinter 2500 + 2 more recall: door latches & locks

⚠️ What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

💥 The risk

In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.

🔧 The fix

DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V153000
Manufacturer recall #
VS3SCHIEBT
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
56
Component
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Owner phone
1-877-762-8267
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 20, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V153 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V153?

2019–2020 Mercedes-Benz Sprinter 1500 & 2019–2020 Mercedes-Benz Sprinter 2500 + 2 more. 56 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-877-762-8267.