2017–2020 Airstream Basecamp recall: equipment
⚠️ What's wrong
Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp travel trailers. The mounting bolts that secure the air conditioner to the roof may loosen or break, allowing the air conditioner to separate from the trailer.
💥 The risk
A separated air conditioner can become a road hazard, increasing the risk of a crash or injury.
🔧 The fix
Airstream will notify owners, and dealers will inspect the air conditioning mounting bolts are secure and replace if necessary, as well as install additional foam support blocks, free of charge. The recall began May 7, 2021. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V195000
- Manufacturer
- Airstream, Inc.
- Vehicles affected
- 1,509
- Component
- EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Owner phone
- 1-877-596-6505
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 7, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.