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💥 Crash riskNHTSA 21V196📅 Mar 22, 2021

2006–2007 Mercedes-Benz C230 & 2006–2007 Mercedes-Benz C280 + 15 more recall: windows, wipers & mirrors

⚠️ What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.

💥 The risk

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

🔧 The fix

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V196000
Manufacturer recall #
2021040012
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
11,356
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Owner phone
1-800-367-6372
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 7, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V196 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V196?

2006–2007 Mercedes-Benz C230 & 2006–2007 Mercedes-Benz C280 + 15 more. 11,356 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-800-367-6372.