2019–2021 Western Star 4700 & 2019–2021 Western Star 5700 recall: electrical system
⚠️ What's wrong
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and Western Star 5700 vehicles. The ground harness wiring may be undersized and may cause a connector to melt.
💥 The risk
Damage to the ground harness may cause an engine stall, increasing the risk of a crash.
🔧 The fix
DTNA will notify owners, and dealers will replace the ground harness, free of charge. The recall is expected to begin May 22, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-880.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V206000
- Manufacturer recall #
- FL-880
- Manufacturer
- Daimler Trucks North America, LLC
- Vehicles affected
- 5,111
- Component
- ELECTRICAL SYSTEM:WIRING
- Owner phone
- 1-800-547-0712
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 16, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.