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💥 Crash riskNHTSA 21V244📅 Apr 8, 2021

2013–2021 New Flyer XE40 & 2018–2021 New Flyer XE60 + 3 more recall: electrical system

⚠️ What's wrong

New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.

💥 The risk

A sudden loss of power increases the risk of a crash.

🔧 The fix

New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V244000
Manufacturer recall #
R21-005
Manufacturer
New Flyer of America, Inc.
Vehicles affected
227
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
NHTSA hotline
1-888-327-4236
Owner letters mailed
Apr 19, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V244 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V244?

2013–2021 New Flyer XE40 & 2018–2021 New Flyer XE60 + 3 more. 227 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized New Flyer dealer to book the free repair.