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🩹 Injury riskNHTSA 21V289📅 Apr 26, 2021

2019–2021 Wheeled Coach Type IX & 2019–2020 Road Rescue Type III + 1 more recall: electrical system

⚠️ What's wrong

REV Ambulance Group Orlando, Inc. (REV) is recalling certain 2019-2021 Type I and IX vehicles equipped with Weldon V-Mux Vista IV LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional, due to varying electrical installations.

💥 The risk

A locked up or non-functional LCD display can delay emergency efforts, which can increase the risk of injury.

🔧 The fix

REV has notified owners, and Weldon, a division of Akron Brass will provide a replacement display, free of charge. Owner notification letters were mailed on May 5, 2021. Owners may contact REV customer servicer at 1-855-661-9232.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V289000
Manufacturer
REV Ambulance Group Orlando, Inc.
Vehicles affected
20
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Owner phone
1-855-661-9232
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 5, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V289 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V289?

2019–2021 Wheeled Coach Type IX & 2019–2020 Road Rescue Type III + 1 more. 20 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Road Rescue dealer to book the free repair or call the manufacturer at 1-855-661-9232.