2020–2021 Gillig BRT & 2020–2021 Gillig LOW Floor recall: body & structure
⚠️ What's wrong
Gillig, LLC (Gillig) is recalling certain 2020-2021 29, 35, 40-foot Low Floor and BRT buses powered by Compressed Natural Gas (CNG). The overlap between the curb side and street side roof doors is insufficient and may allow the street side door to accidentally open.
💥 The risk
An open door may strike another vehicle or structure, increasing the risk of a crash.
🔧 The fix
Dealers will install a new locking plate, overlap bracket, and mounting hardware, free of charge. Owner notification letters were mailed on May 14, 2021. Owner may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V291000
- Manufacturer
- Gillig, LLC
- Vehicles affected
- 229
- Component
- STRUCTURE:BODY:DOOR
- Owner phone
- 1-800-735-1500
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 14, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.