2019–2020 Mack LR recall: steering
⚠️ What's wrong
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 LR vehicles. The steering transfer case may have an insufficient amount of oil.
💥 The risk
The internal bearings may fail without sufficient lubrication, causing steering lock-up and increasing the risk of a crash.
🔧 The fix
Dealers will replace the transfer case, free of charge. Owner notifications letters were mailed on May 12, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0424.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V293000
- Manufacturer recall #
- SC0424
- Manufacturer
- Mack Trucks, Inc.
- Vehicles affected
- 272
- Component
- STEERING
- Owner phone
- 1-800-866-1177
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 12, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.