2013–2020 Northstar Ambulance recall: electrical system
⚠️ What's wrong
Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.
💥 The risk
A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.
🔧 The fix
Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V305000
- Manufacturer
- Braun Northwest
- Vehicles affected
- 3
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 10, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.