2016–2019 Ford Explorer recall: body & structure
⚠️ What's wrong
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
💥 The risk
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
🔧 The fix
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V316000
- Manufacturer recall #
- 21S22
- Manufacturer
- Ford Motor Company
- Vehicles affected
- 616,967
- Component
- STRUCTURE:BODY
- Owner phone
- 1-866-436-7332
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 1, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.