Buy me a coffee
🩹 Injury riskNHTSA 21V358📅 May 17, 2021

2012 Sutphen SP70 recall: electrical system

⚠️ What's wrong

Sutphen Corporation (Sutphen) is recalling one 2012 SP70 vehicle equipped with a Weldon V-Mux Vista IV Standard LCD display used for controlling emergency vehicle lighting and HVAC functions. The display may experience low voltage spikes, causing the LCD display to lock up or become non-functional, due to varying electrical installations.

💥 The risk

A locked up or non-functional LCD display can delay emergency efforts, which can increase the risk of injury.

🔧 The fix

A dealer has repaired the affected vehicle, and therefore no owner notification letters will be sent. Owners may contact Sutphen customer service at 1-614-889-1005.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V358000
Manufacturer
Sutphen Corporation
Vehicles affected
1
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 5, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V358 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V358?

2012 Sutphen SP70. 1 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Sutphen dealer to book the free repair.