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💥 Crash risk🩹 Injury riskNHTSA 21V359📅 May 17, 2021

2020 Mercedes-Benz Sprinter 1500 & 2020 Mercedes-Benz Sprinter 2500 + 2 more recall: body & structure

⚠️ What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.

💥 The risk

Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.

🔧 The fix

Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V359000
Manufacturer recall #
VS3TURSCHA
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
2,016
Component
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Owner phone
1-877-762-8267
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jun 18, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V359 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V359?

2020 Mercedes-Benz Sprinter 1500 & 2020 Mercedes-Benz Sprinter 2500 + 2 more. 2,016 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-877-762-8267.