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💥 Crash riskNHTSA 21V360📅 May 17, 2021

2019 Mercedes-Benz Sprinter (VS30) recall: stability control

⚠️ What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.

💥 The risk

The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.

🔧 The fix

Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V360000
Manufacturer recall #
VS3HOLAPLI
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
168
Component
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Owner phone
1-877-762-8267
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 2, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V360 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V360?

2019 Mercedes-Benz Sprinter (VS30). 168 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-877-762-8267.