2021 Mercedes-Benz AMG C43 & 2021 Mercedes-Benz AMG C63 + 4 more recall: seats
⚠️ What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.
💥 The risk
Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
🔧 The fix
Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V406000
- Manufacturer recall #
- 2021060010
- Manufacturer
- Mercedes-Benz USA, LLC
- Vehicles affected
- 218
- Component
- SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 16, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.