2021 Cadillac Escalade ESV & 2021 Cadillac Escalade NA + 4 more recall: steering
⚠️ What's wrong
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
💥 The risk
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
🔧 The fix
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V455000
- Manufacturer recall #
- N212333900
- Manufacturer
- General Motors, LLC
- Vehicles affected
- 26,847
- Component
- STEERING:STEERING CONTROL MODULE
- Owner phone
- 1-800-222-1020
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 13, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.