2017–2020 Alexander Dennis Enviro 500 recall: fuel system
⚠️ What's wrong
Alexander Dennis, Inc. (Alexander Dennis) is recalling certain 2017-2020 E500 buses. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
💥 The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
🔧 The fix
Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Alexander Dennis customer service at 1-951-244-9429.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V468000
- Manufacturer
- Alexander Dennis Inc.
- Vehicles affected
- 310
- Component
- FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 18, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.