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⛔ Do not drive until fixed💥 Crash riskNHTSA 21V473📅 Jun 25, 2021

2010–2016 Cadillac SRX & 2011–2012 Saab 9-4X recall: suspension

⚠️ What's wrong

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

💥 The risk

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

🔧 The fix

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V473000
Manufacturer recall #
N212340980
Manufacturer
General Motors, LLC
Vehicles affected
380,498
Component
SUSPENSION:REAR
Owner phone
1-800-333-4223
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 25, 2021
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V473 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V473?

2010–2016 Cadillac SRX & 2011–2012 Saab 9-4X. 380,498 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Cadillac dealer to book the free repair or call the manufacturer at 1-800-333-4223. Do not drive the vehicle until it is repaired.