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🩹 Injury riskNHTSA 21V512📅 Jul 7, 2021

2020–2021 Altec D2000 & 2020–2021 Altec D3000 + 1 more recall: equipment

⚠️ What's wrong

Altec Industries, Inc. (Altec) is recalling certain 2020-2021 D2000, 3000, and 4000 Derrick diggers. A retaining ring in the gearbox assembly was improperly seated during production, allowing the boom to unintentionally rotate freely.

💥 The risk

Unintended boom movement increases the risk of injury.

🔧 The fix

Altec will repair the gearbox assembly, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 827.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V512000
Manufacturer recall #
MAB 827
Manufacturer
Altec Industries, Inc.
Vehicles affected
43
Component
EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:HOSES/CABLES/RODS/GEARS/STRUT/CYLINDER
Owner phone
1-877-462-5832
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 3, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V512 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V512?

2020–2021 Altec D2000 & 2020–2021 Altec D3000 + 1 more. 43 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Altec dealer to book the free repair or call the manufacturer at 1-877-462-5832.