2021–2022 Utilimaster WALK-IN VAN recall: steering
⚠️ What's wrong
Shyft Group is recalling certain 2021-2022 Utilimaster Walk-In vans. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
💥 The risk
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
🔧 The fix
Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group, and DTNA service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on December 23, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-17.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V551000
- Manufacturer recall #
- 21-17
- Manufacturer
- Shyft Group
- Vehicles affected
- 76
- Component
- STEERING:LINKAGES:TIE ROD ASSEMBLY
- Owner phone
- 1-800-582-3454
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 23, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.