2021 Infiniti Q50 & 2021 Infiniti Q60 + 1 more recall: backup camera
⚠️ What's wrong
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
💥 The risk
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
🔧 The fix
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V599000
- Manufacturer recall #
- R21A9
- Manufacturer
- Nissan North America, Inc.
- Vehicles affected
- 3,569
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Owner phone
- 1-800-867-7669
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 14, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.