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💥 Crash risk🩹 Injury riskNHTSA 21V638📅 Aug 16, 2021

2012–2015 Mercedes-Benz C250 & 2012–2015 Mercedes-Benz C350 + 4 more recall: airbag

⚠️ What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

💥 The risk

An incorrect air bag may not function properly in a crash, increasing the risk of injury.

🔧 The fix

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V638000
Manufacturer recall #
2021080016
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
205
Component
AIR BAGS:FRONTAL
Owner phone
1-800-367-6372
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 10, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V638 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V638?

2012–2015 Mercedes-Benz C250 & 2012–2015 Mercedes-Benz C350 + 4 more. 205 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-800-367-6372.