2021 PL Custom Type III recall: electrical system
⚠️ What's wrong
PL Custom Emergency Vehicles (PL Custom) is recalling one 2021 Ford E-450 emergency vehicle equipped with a Weldon V-Mux Vista IV Standard Liquid Crystal Display (LCD) used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD to freeze or become nonfunctional, due to varying electrical installations.
💥 The risk
If the LCD freezes or becomes non-functional, emergency efforts can be delayed, increasing the risk of injury.
🔧 The fix
Dealers will replace the IV Standard LCD, free of charge. All vehicles were repaired October 2021. Owners may contact PL Custom's customer service at 1-732-223-1411.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V654000
- Manufacturer
- PL Custom Emergency Vehicles
- Vehicles affected
- 1
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 7, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.