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💥 Crash riskNHTSA 21V728📅 Sep 21, 2021

2019–2021 Ram Promaster City recall: lights

⚠️ What's wrong

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

💥 The risk

The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

🔧 The fix

Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V728000
Manufacturer recall #
Y71
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
23,853
Component
EXTERIOR LIGHTING:TURN SIGNAL
Owner phone
1-800-853-1403
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 28, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V728 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V728?

2019–2021 Ram Promaster City. 23,853 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ram dealer to book the free repair or call the manufacturer at 1-800-853-1403.