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🔥 Fire risk💥 Crash riskNHTSA 21V748📅 Sep 27, 2021

2017–2021 MCI J4500 & 2018–2021 MCI D45 CRT LE + 7 more recall: electrical system

⚠️ What's wrong

Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.

💥 The risk

MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.

🔧 The fix

MCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-010.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V748000
Manufacturer recall #
R21-010
Manufacturer
Motor Coach Industries
Vehicles affected
2,455
Component
ELECTRICAL SYSTEM
Owner phone
1-800-241-2947
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 24, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V748 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V748?

2017–2021 MCI J4500 & 2018–2021 MCI D45 CRT LE + 7 more. 2,455 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized MCI dealer to book the free repair or call the manufacturer at 1-800-241-2947.