2014–2017 Infiniti QX60 Hybrid & 2015–2016 Nissan Murano Hybrid + 1 more recall: hybrid / ev battery
⚠️ What's wrong
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
💥 The risk
A loss of drive power increases the risk of a crash.
🔧 The fix
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V774000
- Manufacturer recall #
- R21B4, R21B5
- Manufacturer
- Nissan North America, Inc.
- Vehicles affected
- 7,634
- Component
- ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE; HYBRID PROPULSION SYSTEM
- Owner phone
- 1-800-867-7669
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 31, 2022
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.