2021–2022 Heartland Mallard Pathfinder recall: equipment
⚠️ What's wrong
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021-2022 Mallard Pathfinder trailers. The vehicle certification label does not have the correct Gross Axle Weight Rating (GAWR) listed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
💥 The risk
Incorrect GAWR information may cause the vehicle to be overloaded, increasing the risk of a crash.
🔧 The fix
Heartland will mail new labels to owners, and dealers will replace them, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V801000
- Manufacturer
- Heartland Recreational Vehicles, LLC
- Vehicles affected
- 332
- Component
- EQUIPMENT:OTHER:LABELS
- Owner phone
- 1-877-262-8032
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 3, 2021
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.