2017–2019 Western Star 4700 & 2017–2019 Western Star 4900 + 2 more recall: electrical system
⚠️ What's wrong
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
💥 The risk
An electrical arc can increase the risk of a fire.
🔧 The fix
Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V882000
- Manufacturer recall #
- FL-907
- Manufacturer
- Daimler Trucks North America, LLC
- Vehicles affected
- 6,100
- Component
- ELECTRICAL SYSTEM:WIRING
- Owner phone
- 1-800-547-0712
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 4, 2022
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.