2020–2022 Entegra Anthem & 2020–2022 Entegra Reatta + 4 more recall: suspension
⚠️ What's wrong
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
💥 The risk
Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
🔧 The fix
Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V886000
- Manufacturer
- Jayco, Inc.
- Vehicles affected
- 625
- Component
- SUSPENSION:REAR
- Owner phone
- 1-800-283-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 14, 2022
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.