Buy me a coffee
💥 Crash riskNHTSA 21V955📅 Dec 10, 2021

2019–2020 Subaru Ascent & 2020 Subaru Legacy + 1 more recall: powertrain & transmission

⚠️ What's wrong

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

💥 The risk

An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

🔧 The fix

Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V955000
Manufacturer recall #
WRK-21
Manufacturer
Subaru of America, Inc.
Vehicles affected
198,255
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:DRIVELINE:CHAIN/BELT
Owner phone
1-844-373-6614
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 19, 2022
Built
Jul 15, 2019 – Aug 13, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V955 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V955?

2019–2020 Subaru Ascent & 2020 Subaru Legacy + 1 more. 198,255 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Subaru dealer to book the free repair or call the manufacturer at 1-844-373-6614.