2017 Tourig Mercedes-Benz Sprinter recall: equipment
⚠️ What's wrong
TOURIG is recalling one 2017 Mercedes-Benz Sprinter vehicle, equipped with a Multiplex G9 unit used for controlling equipment and accessories in the motorhome. Excessive voltage may cause the components on the board to become damaged.
💥 The risk
Damaged components may overheat, increasing the risk of a fire.
🔧 The fix
Dealers will install an additional circuit module to the existing component board, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact TOURIG at 1-303-710-2914.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 21V970000
- Manufacturer
- TOURIG
- Vehicles affected
- 1
- Component
- ELECTRICAL SYSTEM; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 9, 2022
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.